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PROGRAM 
MANAGEMENT

I have managed projects end-to-end to improve processes resulting in over $1,000,000 increased profitability annually.

Program
Description
Documentation

• Installation Playbook with QR code labels and videos 

• MPIs and SOPs 

MRP System

• Custom build out of MRP system

New Product Introductions

Managed new product launches and end of life transitions for over 100 products including

• Injected molded fiber optics products 

• Compute Consolidation

• Lighting

• Cameras

• Z Bar 

• Network Racks 

• Data Cables 

Software Implementations

• GoFormz

• Quickbooks Enterprise

• Quickbooks Online

• Absorb LMS

• Paychex HR

• Housecall Pro

Training Program

• Three stage training program for operators 

• Development program for leads to supervisors 

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